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CRIF annuncia di aver concluso un accordo strategico con Inventia

Bologna, 6 luglio 2018 COMUNICATO STAMPA   CRIF RAFFORZA IL SUO POSIZIONAMENTO NELL’EROGAZIONE DEI SERVIZI DI DIGITAL ONBOARDING GRAZIE ALL’ACCORDO STRATEGICO CON INVENTIA.   Bologna 6 luglio 2018 – CRIF (www.crif.it) – azienda globale specializzata in sistemi di informazioni creditizie e … Read More

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DIGITALGO AND INVENTIA PARTNER TO OFFER THE BEST VIDEO CUSTOMER ENGAGEMENT PLATFORM

23th April, 2018 – Rome  DigitalGO S.p.a announces the strategic and technological partnership whit Inventia for the Italian and South American market.   DigitalGO and Inventia announce their strategic and technological partnership, aiming to enhance the Digital Transformation for top clients, with an innovative visual … Read More

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Inventia @ GITEX 2017 – Dubai

GITEX Technology Week is a game-changing, must-attend event located in Dubai – the world’s fastest growing technology hub More than 150.000 participants from 92 countries will visit next week Gitex exhibition in Dubai and INVENTIA is proud to announce the … Read More

bots

Are Chatbots a mere hype or are they the next big thing in customer engagement?

Why is everyone obsessed with Chatbots (Chatterbots or Chat Robots)? Are chatbots a mere hype or are they the next big thing in customer engagement? In the words of Microsoft CEO Satya Nadella, Chatbot “is a technology that is inevitable … Read More

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INVENTIA SPONSOR @ GENESYS CX17 BRUSSELS

Inventia Introduces Visual NGAGE for Genesys at CX17 event in Brussels Digital sales automation and customer engagement provider demonstrates integration with industry-leading Genesys Customer Experience Platform Milano, Italy– June 5, 2017 – Inventia, a leader in digital sales automation and customer engagement,  … Read More

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Inventia Sponsor @ Genesys CX Indianapolis May 2017

Inventia Introduces Visual NGAGE for Genesys at CX17 event in Indianapolis Digital sales automation and customer engagement provider demonstrates integration with industry-leading Genesys Customer Experience Platform Milano, Italy– May 15, 2017 – Inventia, a leader in digital sales automation and customer engagement,  … Read More

Gartner names Inventia as “Market Guide for Customer Service and Support Software, Europe” leading technology

The market for customer service and support software in Europe continues to show steady growth in support of ever-changing expectations regarding customer service. This view of the market and its dynamics will help application leaders to make the right choices … Read More

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“Customer Experience has never been more important..”

Customer service and customer experience become key differentiators for brands and organizations, Microsoft’s Global State of Multichannel Customer Service Report shows that on average, consumers regularly use at least four different channels when interacting with a brand or organization for customer-related … Read More

Dal 1 luglio entra in vigore la firma digitale europea

  un mezzo veloce e facile per permettere l’accelerazione degli scambi online di beni, merci e servizisenza subire gli intoppi tipici della vecchia carta. Nata dal regolamento europeo eIDAS (electronic IDentification and Authentication Services) del 2014, la firma digitale si … Read More

What is the real cart abandonment rate?

68.63% – average documented online shopping cart abandonment rate   When searching for cart abandonment rate statistics, it is easy to found a myriad of articles citing the same sources, as well as large fluctuations in the actual abandonment rates. So … Read More