COLLABORATE WITH YOUR CUSTOMERS LIKE BEING PRESENT
Humanize the conversation on digital channels with a WOW effect !
Integrated co-browsing, bidirectional screen sharing, document sharing, remote camera control, file sharing and agent video provides a frictionless way to visually engage with online customers—securely and instantaneously—anywhere, anytime, and across any device. Provides expedite knowledge transfer between participants as you visually connect with a real-time, interactive view of content regardless of where it resides—within a browser, in the cloud, on a desktop, or on a mobile device.
Collaborate with your customers while they’re on your web site, seeing exactly what they see in their browser. With nothing to download or install, agents and customers can co-browse to explore in symbiosis regardless of device or browser type
FILE & DOCUMENT
Share any type of files or documents securely while highlighting relevant parts by both contributing parties
DOCUMENT SHARING &
Share any document securely. Highlight relevant parts bidirectionally, browse an agreement guiding the customer on the right page by remote, take annotation and underline paragraphs.
REMOTE CAMERA CONTROL
The Customer’s camera can be your remote eyes: get customer’s camera control by remote using it as a scanner or to acquire images or clips
BIDIRECTIONAL SCREEN SHARING
Share your desktop or app to your customers for presentations, demos, technical support. Ask your customer to share his desktop or app too. Complete bidirectional screen sharing
Compile forms during script execution together with your customers. Synchronize data with your CRM