COLLABORATION

COLLABORATE WITH YOUR CUSTOMERS LIKE BEING IN PRESENCE

Humanize the conversation on digital channels with a WOW effect !

Integrated cobrowse, bidirectional screen sharing, document sharing, remote camera control, file sharing and agent video provides a frictionless way to visually engage with online customers—securely and instantaneously—anywhere, anytime, and across any device. expedite knowledge transfer between participants as you visually connect with a real-time, interactive view of content regardless of where it resides—within a browser, in the cloud, on a desktop, or on a mobile device.

CLIENTLESS
CO-BROWSING

Collaborate with your customers while they’re on your web site, seeing exactly what they see in their browser. With nothing to download or install, agents and customers can use cobrowse to explore together regardless of device or browser type

FILE & DOCUMENT
SHARING

Share any type of files or document securely, visually share any documents while highlighting relevant parts by both parts

DOCUMENT SHARING &
HIGHLIGHTING

Share any document securely. Highlight relevant parts bidirectionally, browse an agreement guiding customer on the right page by remote, take annotation and underline paragraphs.

REMOTE CAMERA CONTROL

Customer camera could be your remote eyes: get customer camera control by remote using it as a scanner or to acquire images or clips

BIDIRECTIONAL SCREEN SHARING

Share your desktop or app to your customers for presentations, demos, technical support. Ask your customer to share his desktop or app too. Complete bidirectional screen sharing

FORMS CO-EDITING

Compile forms during a script execution and together with your customers.
Synchronize data with your CRM