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23th April, 2018 – Rome  DigitalGO S.p.a announces the strategic and technological partnership whit Inventia for the Italian and South American market.

 

DigitalGO and Inventia announce their strategic and technological partnership, aiming to enhance the Digital Transformation for top clients, with an innovative visual conversational engagement platform

Inventia, a leader in Conversational Commerce and Digital Sales Automation thanks to its proprietary platform Inventia Phygital4x, chose DigitalGO as their certified partner for the Italian and South American market.

This innovative solution adds human interaction on each digital touchpoint, allowing the increase of process effectiveness and better conversion rate. The unique Audio-Video-Text chat system with advanced tools for collaboration and process orchestration, allows companies to manage complex processes step by step in full compliance with laws and regulations.

Riccardo Jelmini, DigitalGO CEO, commented on this partnership: “As experts in Digital Transformation we are always looking for new and innovative solutions, that can enhance digital environment and provide the state of the art customer experience. This is why we partnered with Inventia, to offer the best visual consumer engagement platform to our clients.”

Original link: http://digitalgo.it/news/digitalgo-inventia-partner-video-customer-engagement-platform/

 

 

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