PLUGINS & API
LARGE SET OF APIs & SDKs TO SUPPORT ANY 3rd PARTY INTEGRATION
Our large partner ecosystem allows our customers to leverage non-visual engagement solutions, such as voice and chat, and pre-built integrations to CRM and support applications. By quickly and effectively improve customer service, sales, and technical support across the enterprise.
Inventia meets a broad range of requirements and regulations.
Inventia is designed for 24/7 availability and scales as needed automatically.
Inventia meets stringent security/compliance needs of healthcare, finance, and more.
Works across any engagement service application leveraging existing intelligence of routing paths by going to augment voice and chat channel experiences with visual engagement through our api library, pre-built integrations.
The only visual engagement solution on the market that is device/browser agnostic.
MINIMIZE ATTACK SURFACES
No proxies, cookie sharing, or third-party URLs, and your data is never at rest.
Designed in such a way that personally identifiable information (PII) never is transferred between parties or stored in our systems. We use amazon web services (AWS) as our cloud provider as well as on premises installations are available.
Inventia runs on AWS.Our services use multiple availability zones. Each element of our services runs on a set of distributed servers, in multiple locations around the globe and is continuously monitored.
REAL TIME ANALYTICS
All metrics are available on our dashboards to give a complete over look at our performance.
HOW INVENTIA PLATFORM WORKS
Inventia platform is completely neutral about the ecosystem it is insert in, both from Cloud or On Premises. Companies that are using Inventia are free to digitalize commercial processes Omni-channel and without technological bias.