ENTERPRISE SCALE & PLUGINS
Mid-sized and large enterprises have different needs than small businesses and start-ups due to the sheer volume of data, people, and processes. Inventia cloud-based visual engagement solutions are easy-to-use, safe, and reliable—providing customer engagement even at peak times.
On Premises installations avalaible
Our diverse partner ecosystem and API library allows our customers to leverage non-visual engagement solutions, such as voice and chat, and pre-built integrations to CRM and support applications, to quickly and effectively improve customer service, sales, and technical support across the enterprise.
Inventia meets a broad range of requirements and regulations
Inventia is designed for 24/7 availability and scales as needed automatically
Inventia meets stringent security/compliance needs of healthcare, finance, and more
Works across any engagement service applications leveraging existing intelligence of routing paths by going “over-the-top” to augment voice and chat channel experiences with visual engagement through our api library, pre-built integrations
The only visual engagement solution on the market that is device/browser agnostic
MINIMIZE ATTACK SURFACES
No proxies, cookie sharing, or third-party urls, and your data is never at rest
Designed in such a way that personally identifiable information (PII) never is transferred between parties or stored in our systems. we use amazon web services (AWS) as our cloud provider as well as on premises installations are available
Inventia runs on AWS.Our services use multiple availability zones. Each element of our services runs on a set of distributed servers, in multiple locations around the globe and is continuously monitored
REAL TIME ANALITICS
All metrics are available on our dashboards to give a complete look at the overall performances
HOW INVENTIA PLATFORM WORKS
Inventia platform is completely neutral about the ecosystem it is insert in, both from Cloud or On Premises. Companies that are using Inventia are free to digitalize commercial processes Omni-channel and without technological bias.