OMNI-CHANNEL SUPPORT. CONNECT MORE CLIENTS TO YOUR EXPERTS ANYTIME, ANYWHERE
Provide a concurrent, real-time, interactive view of content, regardless of where it resides—within a browser, in the cloud, on a desktop, or a kiosk, or on social, or on a mobile device.
Engage with customers where they feel most comfortable. With just one click, you can effortlessly deliver an omni-channel experience in sales, customer service, and technical support. Inventia visual engagement solutions provide an interactive view on content regardless of where it resides. Providing an omni-channel experience means customers can engage with you on the channel they choose, yet be able to move seamlessly across channels without disrupting the experience. With Inventia, you can enhance this experience by providing visual engagement solutions to bring a level of clarity to conversations achieved only by visually being on the same page.
Enroll customers from your web site and increse your conversions, or customer support. Our web widget is simple to use and can be embed in any application, ecommerce in minutes. Web widget sdk is simple to customize with your brand logo and colors.
Engage new customers simply sharing an html token by email, sms, messenger or whatsapp or during a phone call.
MOBILE IN BROWSER
Engage customers from any mobile browser on mobile devices. No software or app to install.
MOBILE APP ENGAGEMENT
Engage customers from your mobile app. Customizable mobile SDKs for IOS and Android.
Improve customer journey with our video Kiosk App for any Kiosk.
Engage or on board customers from Facebook page or ads and instantly convert in a sale.
DEVICE, BROWSER AGNOSTIC
We take technology compatibility out of the equation for a seamless visual engagement experience between agents and customers. For every browser.
VOICE AND CHAT INTEROPERABILITY
Use Inventia’s visual engagement solutions with your existing voice and chat systems, enhancing the customer experience and bringing clarity to conversations.
SUPPORT CUSTOMER PREFERENCE
Customers are free to use whichever channel they prefer to begin the conversation, and agents can seamlessly incorporate the visual experience.