OMNICHANNEL

ENGAGE ACROSS ANY DEVICE, ANY CHANNEL, ANY DEPARTMENT, ANYTIME

Provide a concurrent, real-time, interactive view of content, regardless of where it resides—within a browser, in the cloud, on a desktop, or a kiosk, or on social, or on a mobile device

Engage with customers where they feel most comfortable. With just one click, you can effortlessly deliver an omni-channel experience in sales, customer service, and technical support. Inventia visual engagement solutions provide an interactive view on content regardless of where it resides. Providing an omni-channel experience means customers can engage with you on the channel they choose, yet be able to move seamlessly across channels without disrupting the experience. With inventia, you can enhance this experience by providing visual engagement solutions to bring a level of clarity to conversations achieved only by visually being on the same page.

WEB ENGAGEMENT

Enroll customers from your web site and increse your conversions, or customer support. Our web widget is simple to embed in any application, ecommerce in minutes. Web widget sdk simple to customize with your brand logo and colors.

ONE-CLICK ENGAGEMENT

Engage new customers simply sharing an html token by email, sms, messenger or whatsapp or during a phone call

MOBILE IN BROWSER

Engage customers from any mobile browser on mobile devices. No software or app to install

MOBILE APP ENGAGEMENT

Engage customers from your mobile app. Customizable mobile SDKs for IOS and Android

KIOSK ENGAGEMENT

Improve customer journey with our video Kiosk App for any Kiosk

SOCIAL ENGAGEMENT

Engage or on board customers from Facebook page or ads and instantly convert in a sale

DEVICE, BROWSER AGNOSTIC

We takes technology compatibility out of the equation for a seamless visual engagement experience between agents and customers. For every browser

VOICE AND CHAT INTEROPERABILITY

Use inventia’s visual engagement solutions with your existing voice and chat systems, enhancing the customer experience and bringing clarity to conversations

SUPPORT CUSTOMER PREFERENCE

Customers are free to use whichever channel they prefer to begin the conversation, and agents can seamlessly incorporate the visual experience