THE MOST COMPLETE WEBRTC ENTERPRISE LEVEL CUSTOMER ENGAGEMENT SAAS PLATFORM
#1 IN COMBINING LIVE VIDEO, AUDIO, CHAT, CHATBOT, COLLABORATION, IDENTIFICATION AND ESIGNATURE IMPROVING CONTACT CENTER EFFICENCY + 50% AND CONVERSIONS +6X

NEW GENERATION WEBRTC ENTERPRISE LEVEL CUSTOMER ENGAGEMENT TECHNOLOGY DESIGNED TO ENGAGE, COLLABORATE, IDENTIFY AND SIGN PROVIDING A FULL PROSPECT GUIDANCE INTO ANY BUSINESS MODEL

Your customers want to do business with people they can see. They want the security that only a one-to-one meeting with an experienced, caring professional can deliver. Providing this level of care equates to convenience. Customers can schedule (and reschedule) appointments, travel to offices, and make up for lost time at work. Inventia Phygital 4x is a secure high-quality enterprise level customer engagement, video collaboration, on-boarding and e-sign solution that eliminates this cost. This powerful, easy-to-use tool enables your customers to engage in fully interactive face-to-face meetings with your specialists directly from your website, with no downloads or installations required.

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VISUALLY CONNECTED
 
State of the art live chat and video chat. Boost trust and customer experience through the best one or two-way
award winning visual engagement.
One-to-one or one-to-many!


COLLABORATION
 
Cobrowse, bidirectional screen sharing, document sharing & bidirectional document highlighting, secure file sharing, group collaboration & signature, remote camera control and much more. All together integrated to provide a frictionless way to visually engage, with online customers


OMNI-CHANNEL
 
Delivery omni-channel customer experience for sales, customer service, technical support anytime,
anywhere and across any device type

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SCRIPT MANAGEMENT
 
Agents can execute (executed/accomplished) step by step business script automatically from their console saving +50% of time and improving agent’s efficiency +75%
Patent Pending technology


ESIGNATURE
 
Be free to choose your favorite e-signature technology and visually sign any contract into a chatbox.
All signatures can visually sign any digital agreement sequentially whether on the same call with full compliance
with industry regulations


ON BOARDING
 
State of the art on boarding: attended and unattended identity verification to support any country regulation or european eidas regulations


ENTERPRISE PLUGINS & API
 
It’s easy to integrate into any technology enterprise infrastructure. Out of the box large set of plugins and apis to connect any 3° party solutions


AI & CHATBOT
 
Through an artificial intelligence to safeguard your valuable human resources before engaging in person, with extraordinary efficiency and flexibility to we support any market need


RECORDING & VIDEO CONTRACT
 
Record every audio and video session for security reasons. discover our video contract technology encrypted at 256 BHA ready to be stored for years

Support for the most popular browsers
Your customers can connect to you instantly from your website

Be where your customers want you to be
Boost customers loyalty simply by providing extra convenience

An instant direct connection
At home, in the office or on the road, Inventia works everywhere

Future-proof your brand
Inventia evolving together with the platform it supports

How it works
End to end visual prospect guidance into any business funnel from the agent console

Inventia Phygital 4X is Engagement at 360° degrees anytime and anywhere!
Meet your customers face-to-face and deliver a full omnichannel service directly. Inventia’s comprehensive real-time video communication, collaboration, and e-signing solution enables a customer to gain a secure, convenient, and personal online customer experience.

Features

Increase sales opportunities and improve customer service with Inventia’s wide range of powerful features.


 
BROWSER-BASED
 
A cost-effective sales and communication tool, Inventia is easy to install and use immediatelly.

 
BUSINESS-QUALITY
 
Boost productivity and efficiency with video calling, content sharing and electronic signature.

 
HIGHLY SECURE
 
For coplete peace of mind, industry-standard protection keeps all calls private and all data safe.

Multiplatform

Inventia works on tablets, smartphones, and PCs, across all major browsers and operating systems.

HD Video

A webcam and a high-speed connection are all your agents need to provide superior online services.

Secure e-sign

Close more sales opportunities digitally with our unique multi-signer e-signature ceremony.

Multiperson calling

Agents can invite 50 or more other experts and third parties to video meetings with no loss in quality.

Call routing

Inventia helps you connect customers to your agents, wherever they are located.

Multilanguage support

Easily integrate multiple languages into your platform using our simple API.

Easy integration

Add real-time video engagement to your online presence in minutes.

Document sharing

Agents can securely share any content interactively with customers and colleagues.

Browser compatibility

Extend your online footprint across the world’s most popular browsers (small plugin required for use in Safari and Intenet Explorer).

Full mobile support

Inventia supports iOS and Android both via App or browser.