PLATFORM

THE FIRST VISUAL ENGAGEMENT PLATFORM DESIGNED TO SELL ONLINE

Discover Inventia awarded technology, Gartner Cool Vendor 2015
Inventia merges chatbot, Agent video chat, cobrowse, screen share, on boarding and e-signature together
into an automatic sales funnel management system, designed to automize any business script on digital channels,
driving Customers from the engagement to the transaction.

null

VISUALLY CONNECTED

State of the art live chat and video chat. boost trust and customer experience through the best one or two-way
award winning visual engagement.
One-to-one or one-to-many!

COLLABORATION

Cobrowse, bidirectional screen sharing, document sharing & bidirectional document highlighting, secure file sharing, group collaboration & signature, remote camera control and much more. all together integrated to provide a frictionless way to visually engage, with online customers

OMNI-CHANNEL

Delivery omni-channel customer experience for sales, customer service, technical support anytime,
anywhere and across any device type

null

SCRIPT MANAGEMENT

Agents can execute (executed/accomplished) step by step business script automatically from their console saving +50% of time and improving agente’s efficiency +75%
Patent Pending technology

ESIGNATURE

Be free to choose your favorite e-signature technology and visually sign any contract into a chatbox.
All signatures can visually sign any digital agreement sequentially whether on the same call with full compliance
with industry regulations

ON BOARDING

State of the art on boarding: attended and unattended identity verification to support any country regulation or european eidas regulations

ENTERPRISE PLUGINS & API

It’s easy to integrate into any technology enterprise infrastructure. Out of the box large set of plugins and apis to connect any 3° party solutions

AI & CHATBOT

Through an artificial intelligence to safeguard your valuable human resources before engaging in person, with extraordinary efficiency and flexibility to we support any market need

RECORDING & VIDEO CONTRACT

Record every audio and video session for security reasons. discover our video contract technology encrypted at 256 BHA ready to be stored for years

Support for the most popular browsers
Your customers can connect to you instantly from your website

Be where your customers want you to be
Boost customers loyalty simply by providing extra convenience

An instant direct connection
At home, in the office or on the road, Inventia works everywhere

Future-proof your brand
Inventia evolving together with the platform it supports

HOW DOES INVENTIA WORKS

The artificial intelligence filters and support customers like a real agent

The human agent will help the customer if virtual agent can’t

The agent can support the customer by using Inventia web collaboration tools

The agent can drive customers on the CRM sales funnel using the “In-Frame” system

It’s possible to start customer on boarding in this step, with digital ID and video recording

After the on boarding it’s possible to sign contracts and subscriptions

At the end it’s possible to conclude the interaction with transaction payment

how inventia works

Improve your sales & support
Reinforce customer trust and loyalty

Intelligent routing within your enterprise
Eliminate complicated IVR systems

Agent availability status
Keep customers engaged on your site

Invite other to enjoy your call
Multiparty video calling, sharing, and e-sign

INVENTIA WORKS EVERYWHERE

Extend your online footprint across the world’s most popular platforms and browsers, allowing your customers to easily connect to your agents.
Inventia supports: