Inventia can support any kind of Video Engagement project, thanks to its flexible and modular platform, and adapt the solution to any Industry-specific process.
Applications are virtually endless.
Finance & Insurance
Bank account opening by Video Chat
Bring Internet banking to a new level. Document Acquisition, Customer Identification and Contract signature to subscribe a new Bank Account in a few minutes, no need for time-consuming online forms or visits to local branches.
Remote Financial Consultant
Complex transactions like mortgages, investments, and insurance schemes always need assistance from a highly trained professional. Deliver outstanding on-line Support over Inventia Video Chat from PC or via mobile device.
Video Stations to enable humanless banks branches for the digital transformation of financial services.
Virtual Insurance Agency
Add a Video Kiosk for Insurance services wherever is needed and tackle every opportunity of sale: Last minut Travel insurance in Airports and Railway Stations to Vehicle Insurance contracts on Dealers’ Premises.
Innovate your Claims procedure through Video Interaction: an Expert can take care of everything, by video chat on mobile and web.
Video Activation for ADSL
A video interactive application for subscription of Fixed line services, fully compliant with Italian law provisions, with a mixed workflow of self-provisioning and video verbal ordering.
Video Activation Mobile SIM
Customers can activate new mobile plans without going into a store, everywhere they are, simply via Video Interaction. Our solution can take care of self-provisioning or assisted procedures and store all documents according to the Law.
Telco video kiosk shops
Would you like to enhance retail coverage in heavy traffic areas without investing in a new store? Inventia Video Stations to replicate the operations of a real Mobile Operator shop. Choose your plan, select payment and take up your new SIM Card. As easy as that.
Many people get stuck while filling online forms. If something goes wrong, customers get frustrated and sometimes give up. Via the Inventia platform, an operator can co-edit forms, verify user’s data and identity, and proceed smoothly to subscription and payment.
Live Shopping Assistant
Increase sales, up-sell orders and reduce product returns with a Live Shopping Assistant, offering remote support all along the purchase process, from Virtual Showroom to Check-out. Available on PC and mobile app.
Telemedicine & video healthcare
Telemedicine made easy with Inventia Solutions. Comprehensive features, including Co-browsing and Content Sharing, Acquisition of Documents and Medical prescriptions, to assist patients remotely or for a first consultation.
Pharmacy is good business for the supermarket industry, and grocery chains are making sure chemists are in a position to serve patients with cutting edge technology and a portfolio of pharmacy services. Inventia can provide a Video Pharmacy Kiosk with integrated tools and solutions.
Video front desk
Inventia offers a remotely managed front end for offices, shops and much more, with flexible interface, possibility to integrate enterprise IT systems, peripherals and payment gateway
Self-provisioning & automated payment desk
Cards or cash, Inventia solutions can integrate any kind of automatic payment desks
Digital Identification and Signature
Document Acquisition and Signature
Inventia’s Platform has native features for workflow management and document acquisition, and can easily integrate graphometric o electronic signature procedures.
Digital Identification Enabler
Inventia provides Video Chat and Workflow features in order to enable Video Identification of Customers, fully compliant with SPID and eIDAS regulation.
Online Video Customer support
Unparalleled Customer Experience to improve first-contact resolution rate (FCR) – thanks to Video Interaction, Guided Navigation and Document Sharing.
Being close to the customer anytime, anywhere to offer a unique and dedicated Video Assistance available omnichannel
In-store info & promo Point
Increase sales thanks to in-store Video Point, with a fraction of the cost of a Promoter, and with lot more capillarity. Suitable for retail chains, malls, train stations and airports, and any location with high traffic.
Online Live demos and virtual showroom
Save time and money with the online interaction, and meet customers face-to-face to promote your products